We stayed at this hotel in January and had a great stay. Does JW Marriott Essex House New York offer any business services? Open for This was a Christmas present for us to celebrate a Wedding anniversary. Are pets allowed at JW Marriott Essex House New York? This is the version of our website addressed to speakers of English in the United States. What food & drink options are available at JW Marriott Essex House New York? As of this. This stylish urban boutique hotel in New York's Garment District is located in a historic building that was once a tea salon and hat factory. Use Spot Hero app to park at countless nearby lots for a fraction of williamsR4048FB, Thank you for taking the time to let us know about your experience while staying with us. The hotel also offers 24-hour room service and allows local restaurants to deliver food directly to rooms. The only person who seemed to be even remotely interested in trying to assist me was Vuong in Accounting with Essex House. From Jamilla at check-in, to Ramon, to Omar at the restaurant, to guys at the bell desk everyone treated us like we were guests of honor there. Internet - WiFi and wired Internet access . Modern take on an American steakhouse serving up killer steaks and fresh seafood. Our upscale Central Park South hotel in New York City sits adjacent to Central Park. I have shared your experience with our team. If you're like us and expect to get what you pay for with regards to service then you're in the wrong place at The Marriott Essex House. I'm so glad you asked!First, there is the "destination fee" which I prefer to refer to as the "destination rip-off". We were told other guests were being allowed to checkout later Thats great but what about other guests. JW Marriott Essex House New York elevates your dining experience in Midtown Manhattan. As someone else said on their review, for the money you pay to stay there you would expect it to have stunningly perfect service but oh no! Settle into a seat near a cozy fireplace and take in the view of Central Park from our floor-to-ceiling windows. All rooms are outfitted with plush king beds that have pillow-top mattresses and duvets, and most units have enough space for a crib or a chaise lounge. The Essex House is also one of New York's go-to luxury hotels for notable names. Guests can visit the spa to indulge in deep-tissue massages, body wraps, or facials, and American cuisine is served at SOUTHGATE Bar . No oversized vehicles. We went to the front desk they gave us another room. Our associates are excited to have guests traveling again and I can assure you this is not the stay we would want for any guest let alone one of our most loyal members. Food and Beverages - Room service (limited) and minibar (fees may apply). Insider Tip The concierge has personally curated a unique tour of Central Park. Thanks Essex House! Nearest Airport: LGA, JFK, EWR. Housekeeping was spotty. Location. JW Marriott Essex House New York boasts elegant rooms with a flat-screen TV with cable and a minibar. I cant begin to describe the horrible nature of our recent stay at this hotel. Nothing I can do. 0.1 miles from JW Marriott Essex House New York Restaurant Room service Special offer Visit hotel website 2022 Hilton Club The Quin New York View Hotel 3,697 reviews 0.1 miles from JW Marriott Essex House New York Free Wifi Fitness center Visit hotel website 2022 Thompson Central Park New York View Hotel 242 reviews New York City, New York 10019. JW Signature Juice $11.00 pomegranate orange Parfait $16.00 yogurt, housemade granola Bowl of Fresh Berries $15.00 seasonal selection, mint Fresh Cut Seasonal Fruit $22.00 greek yogurt, honey Indulge Buttermilk Pancakes $23.00 whipped butter, pure maple syrup Waffle $23.00 whipped butter, seasonal berries, pure maple syrup French Toast $24.00 It features spa services, a 24-hour fitness center and rooms with custom designed furniture. See more questions & answers about this hotel from the Tripadvisor community. I had experienced great memories in this iconic place. JW Marriott offers a work experience unlike any other, where you'll be part of a diverse community of talented hands-on individuals. Renovated in 2017, JW Marriott Essex House New York offers a full-service spa, a 24-hour gym, and free WiFi in public areas. I have shared your experience with our team. Marriott Proprietary Information. $40!!!!!!!!!!!!!!!!!!!!! COVID update: JW Marriott Essex House New York has updated their hours and services. The property's past inspired its present industrial-chic design, and small details such as decorative milliner's tools pay homage to the, The 618-room Stewart Hotel offers great beds with a six-choice pillow menu, a top-notch fitness center, Aveda bath products, in-room kitchens, and David Rockwell design (a $24 million renovation was completed in 2011). Lunch Prices are the average nightly price provided by our partners and may not include all taxes and fees. Arrived and checked in and was sent to a room that . Exclusive direct offer includes a discount and free breakfast! My husband and I arrived around 10 am the next morning to check in. The JW Marriott Essex House New York proudly stands on Central Park South. Rollaway beds are only permitted (for a fee) in larger Family Rooms and suites. I finally received an email Christmas Day from Marriott informing me that the refund would be on my credit card by 12/28 and if it's not there to respond to their email to let them know. The rooms are nice sized with furnishings that are a bit dated. Our problem was just . Used award points for some. Unlock Member Rates! The rooms were also clean, modern and amazing views of the park. The lobby, with its magnificently elaborate floral arrangements and marble columns, is grand, but still has some cozy nooks to lounge. They have him toys upon arrival, were very kind and super attentive to us..Things are limited with Covid-19 so the lounge for elite members doesnt offer a real breakfast.I think more could be done here perhaps to offer delivered eggs or something upon requestHowever, overall would come back here with my family again. I try to respond to the email to inform them and, shocker, mail to that account is undeliverable. Ask 171peggyb about JW Marriott Essex House New York, Worst five star hotel experience ever, bar none, Ask humblehedonist about JW Marriott Essex House New York, Ask Thomas L about JW Marriott Essex House New York, Ask NycVen13 about JW Marriott Essex House New York. Stay near iconic Central Park at the JW Marriott Essex House New York. I got to be woken by the prior guest's alarm set at 5:30 a.m. The hotel also offers Internet TV with high-speed access to Netflix, HuluPlus, YouTube and Pandora. The Grand Salon can accommodate up to 550 people for a reception or 400 . We are saddened to read you did not have a positive stay and hope you give us an opportunity to turn this around during your next visit to NYC. With a stay at JW Marriott Essex House New York, you'll be centrally located in New York, steps from Central Park and within a 5-minute walk of Columbus Circle. Bryant Park is a short 20 minute walk through Times Sq. Are there opportunities to exercise at JW Marriott Essex House New York? Some guests have reported some maintenance issues in units that were not fully renovated in 2017, including peeling wallpaper and water damage. The location is amazing! I have shared your feedback with the hotel leadership team to ensure they are aware of your unpleasant experience. The hotel restaurant was closed. This is a complimentary event but RSVP is requested: nycexreservationpackages@marriott.com. JW Marriott Essex House New York 2,351 reviews #304 of 515 hotels in New York City Save Share 160 Central Park South, New York City, NY 10019 1 (844) 631-0595 Visit hotel website Check In / / Check Out / / Guests Hotel direct offer! This hotel has a great view of Central Park from almost any floor. For the planner, the appeal of our elegant setting, over 17,000 square feet of event space, state-of-the-art AV, catering services and versatile layouts, is immeasurable. Of course, the location is just superb, and everyone we met at the hotel was very helpful and friendly and made us feel welcome. Breakfast in the on-site restaurant was a complete waste of money. Location Facilities Most popular facilities Paid Wi-Fi Parking Baggage storage 24-hour services Food/ Drinks There, you're likely to see a mix of business travelers and vacationing families. A palpable energy pulses through the air and the massive balloons and intricate floats are even more incredible in person. Art Deco-style rooms and suites are elegant and comfortable, with great beds, large flat-screen TVs, and minibars. We arrived late at night and in fact it was 3am UK time - the checkin was abrupt and unsympathetic. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. JFK Airport is about an hour away by car (though driving times vary widely depending on the time of the day), while LaGuardia can be reached in 30 to 50 minutes. Guests can relax and enjoy a variety of beauty and spa treatments. So, in summary, I would say: Extortionate, poor service, unfriendly, but great location and we loved NYC and will be back but not to the Marriott Essex House. When we arrived we were greeted by the wonderful staff, and at breakfast and around the hotel the staff were all super friendly and chatty too. If the refund does not appear on my credit card in the stated time, I will be filing a dispute with my credit card company for fraud. Upscale Italian seafood boasting 2 Michelin stars in a fine dining atmosphere. However, all suites feature sofa beds for two additional guests. The only other time I had that experience was at Ritz Carlton Cancun. Booking a hotel can be one of the most daunting elements of a trip to, Introverts are often thought to be shy and timid, though recent studies have shown that this isnt always the case. We came to NYC from the UK to celebrate our daughter's significant birthday and our wedding anniversary. However, only suites have coffeemakers (free coffee is available in the lobby), and both internet access and safes are an extra charge. Thank you!!! Was upgraded to a great view of CP so added a point. It is minutes from Lincoln Center, Columbus Circle, Fifth Avenue, and numerous other NYC attractions. For a NYC hotel, the rooms are substantial in size! Review of JW Marriott Essex House New York Reviewed November 4, 2022 This is a very beautiful and clean hotel. laura.burton@marriott.com. All the best! JW Marriott Essex House New York , +1 212-247-0300 4.2 2281 Reviews View rates Overview Photos Rooms Dining Fitness Spa Local Area Map Meetings Weddings Offers View photos New York's Thanksgiving Day Parade Did not try the dining options but lots of great nearby restaurants, Roc_OnVaca, Thank you for taking the time to let us know about your experience while staying with us. Opened in 1931, the hotel is 44 stories tall and contains 426 Art Deco-style rooms and 101 suites, as well as 147 condominium residences. Join us for signature brunch selections or after-hours drinks at the cocktail lounge. Then Essex House tried to tell me I booked the entire thing on points. For a special occasion, indulge in our rooms with terraces overlooking Central Park. Tripadvisor performs checks on reviews. The Marriott Corp does a great job of keeping their customers loyal!!! Subdued and quiet. Now, wanting to dip a toe into the travel scene again, we have booked a few trips. Needless to say, ourWe stayed at this hotel in January and had a great stay. Easy grab and go for all the guest at their Club Lounge. If you stay here, the rooms are expensive to begin with. The JW Marriott Essex House is home to the PRIMP Spa, which offers an array of treatments like massages, body scrubs, and facials. Please feel free to reach out to me directly as well. We look forward to your next trip. There was no staff for the front desk, with one person and 30 people trying to check in. Additional luxuries include a convenient powder room, an in-unit Bosch washer/dryer, and INNCOM by Honeywell system to control the temperature and lighting. This July was horrendous. By the way, Destination Fee was totally worth it because it also included 2 complimentary tickets to the rink! It's a real shame that the great Marriott company has to subscribe to this nickel-and-diming of guests.DANGEROUS: slippery shower floor and no grab-bars. Rough experience. There was no staff for the front desk, with one person and 30 people trying to check in. In Room Entertainment - 46-inch LCD TV, premium channels, and iPod dock. Restore your energies with a relaxing spa treatment, work out in our modern fitness center or indulge at SOUTHGATE Bar and Restaurant after a day exploring New York City. Service was fine and friendly. We finally had the engineer come, and he said oh well the heat is off in the hotel. I then called Marriott again and, after being hung up on while transferred three separate times, reached a supervisor who told me she'd have the manager of Essex House call me that day. Thank you for the review and we appreciate all of the feedback! There was a marble bath but the grout was missing between some of the marble on the floor. If you would like to reach out to us with your stay information, we would gladly follow up with you to make this right. laura.burton@marriott.com. Choose your dates for more accurate prices. I cant begin to describe the horrible nature of our recent stay at this hotel. It was roomy with plenty of natural light filtering in from the windows. By proceeding, you agree to our Privacy Policy and Terms of Use. Located on 57th Street at Sixth Avenue, two blocks from Central Park, the hotel puts you within walking distance or a quick subway, New York City is a bucket-list destination thats packed with sights and experiences. No in/out privileges. I am so sorry to hear about this experience. But the most gracious reception I ever met was Hanna , very sweet and accommodating. Rooms are nicer than they used to be, but nothing special. Fact or Fakeout: $500,000 Hotel Packages, Vegas Wedding Chapels, and More! There are similar hotels available. Dinner. The spa is excellent, and the on-site Southgate Bar & Restaurant is popular among visitors and locals alike. I was VERY surprised to see this room had a shower curtain not even glass paneling for the shower. Our problem was just a total lack of personnel or any interest in making our stay even minimally acceptable.
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